Retail_HQ
My development

Performance & Goals

Review period H1 2026 · reviewer Adaeze Okoye · scores are set by your manager and cannot be edited

Overall score
91 / 100
H1 2026
Current rating
Exceeds
Top 12% of cashiers
Previous rating
Meets
H2 2025
Next review
12 Jan 2027
With Adaeze Okoye

KPI radar

Cashier scorecard

Attendance 94Transaction accuracy 98Customer service 91Speed 88Task completion 82Policy compliance 96

Personal goals

Zero till variance
On track
Target 0 variances per month · due 31 Aug 2026 · weight 30%
Average scan speed
On track
Target 42 items/min · due 30 Sep 2026 · weight 25%
Loyalty sign-ups
At risk
Target 60 per month · due 31 Aug 2026 · weight 20%
Advanced cashier certification
In progress
Target Certified · due 31 Oct 2026 · weight 25%

Manager feedback

Adaeze Okoye · 04 Aug 2026

“Amaka continues to run the most reliable till at Wuse 2. Zero variances across 22 shifts and consistently calm during lunch peak.”

Strengths
Cash accuracy, customer calm, policy discipline
Improvement areas
Loyalty sign-up conversion, scan speed at peak
Agreed actions
Complete advanced cashier certification; shadow express-lane coaching
Follow-up date
12 September 2026

Recognition centre

  • Employee of the month — July 2026
  • 9 customer commendations this quarter
  • Attendance milestone — 22 shift streak
  • Training completion — Cash Handling L2
  • Contributed to Wuse 2 record ₦138M month

Development path

Retail Associate II → Shift Supervisor

  1. 1
    Retail Associate II
    complete
  2. 2
    Required skills
    current
  3. 3
    Training needed
    current
  4. 4
    Shift Supervisor
    pending
68%
Readiness
  • • Advanced cashier certification (40%)
  • • Conflict resolution module (not started)
  • • 3 months supervised shift lead

Retail capability profile

Skills that matter on a supermarket floor

POS operation96%
Certified · Mar 2026
Cash accuracy94%
0 variances in 22 shifts
Scanning speed88%
24.6 items / min
Customer handling91%
4.7 / 5 from 212 ratings
Cold chain awareness72%
Refresher due
Age-restricted sales100%
Certified · Jan 2026