Retail_HQ/Inventory Alerts

Alert Center

Every stock, expiry, capacity and sensor signal in one queue.

Active alerts
46
+8
Critical
9
Acknowledged
28
Active alerts
46+8
Critical
9
Acknowledged
28
Auto-resolved 24h
34
Mean time to act
42 min-8 min
Alert accuracy
88.6%+3.1pp

Operational workspace — what is happening

Alert severity board

Live
Critical
9
High
14
Medium
16
Low
7
Unacknowledged
18
Suppressed rules
4

Live inventory alerts

IDAlertSourceBranchSeverityAge
ALT-9012Safety stock breach — AmoxicillinReorder engineApoCritical22 min
ALT-9011Cold chain excursion — Zone ESensor CH-02WarehouseCritical38 min
ALT-9008Zone C capacity 96%WMSWarehouseHigh2 hrs
ALT-9005Expiry window <30dBatch monitorGwarinpaHigh4 hrs
ALT-9002Count variance ₦218kCycle countGwarinpaHigh3 days
ALT-8998Supplier delivery overduePO monitorWarehouseMedium1 day

Alert stream

Live feed
  1. Critical raised18:46
    Cold chain excursion Zone E
  2. Critical raised18:24
    Amoxicillin below safety stock
  3. Alert acknowledged17:58
    Zone C capacity · Warehouse Mgr
  4. Auto-resolved17:10
    Bigi Cola replenished
  5. Rule tuned16:02
    Expiry threshold 21d → 30d

Alert response queue

6 in queue
Acknowledge 18 open alerts
Oldest 3 days
Open
Resolve cold chain excursion
Zone E · 38 min
Open
Release emergency pharma order
Apo
Open
Review 4 suppressed rules
Possible blind spots
Open
Tune noisy replenishment rule
42% false positives
Open
Publish alert SLA report
Weekly
Open

Analytics workspace — why is it happening

Alert volume vs response time

7 days
MonTueWedThuFriSatSun

Alerts by source

Reorder engine32%
Batch monitor22%
WMS18%
Sensors16%
PO monitor12%

Alerts raised by hour

060912151821

Noisiest alert rules (24h)

Ranked
#1
Low stock — C class
22
#2
Shelf gap detected
16
#3
PO ETA drift
12
#4
Cold chain drift
9
#5
Count variance
6

Alert density — branch × severity

Heat map
CriticalHighMediumLowTotalOpen
Wuse 2
1
3
5
2
11
4
Gwarinpa
2
5
6
3
16
7
Apo
4
4
3
1
12
5
Warehouse
2
2
2
1
7
2

Alerting system maturity

Multi-factor
CoverageAccuracyResponseRoutingEscalationTuning

Alert SLA performance

Comparative
SeverityTargetActualWithin SLABreachesTrend
Critical15 min22 min68%3Improving
High2 hrs1h 44m88%2Stable
Medium8 hrs6h 10m94%1Improving
Low48 hrs31 hrs97%0Stable

Management workspace — exceptions & approvals

Exception centre

3 open
Critical SLA missed at 22 minutesInventory Control
Target is 15 minutes; three breaches this week.
Eighteen alerts unacknowledgedDuty Manager
Oldest has been open for three days without an owner.
Low-stock rule generating 42% false positivesAnalytics
Noise on C-class lines is masking real signals.

Pending approvals

Awaiting sign-off
  • Alert rule retuning package
    9 rules
    Review
  • Escalation policy update
    Critical → phone
    Review
  • Sensor maintenance contract
    ₦480k annual
    Review

Manager action queue

Assigned
ActionOwnerDuePriority
Assign owners to all open alertsDuty ManagerTodayHigh
Resolve the cold chain excursionWarehouse MgrTodayHigh
Retune the C-class low-stock ruleAnalyticsThis weekMedium
Introduce phone escalation for criticalsInventory ControlThis weekMedium
Review the four suppressed rulesAnalyticsNext weekMedium

Escalations

Routed upward
Critical response consistently lateEscalated
No out-of-hours owner defined for sensor alerts.

Executive intelligence — what to do next

Executive summary

Auto-generated · demo

Alerting covers the estate well, but signal quality and ownership lag behind. Nearly two in five alerts sit unacknowledged and the critical SLA is being missed by seven minutes on average — almost entirely because noisy low-value rules crowd out genuine incidents.

76
Health score
Stable
82
Opportunity score
Strong
58
Risk score
Watch
85
Confidence
Strong

Key insights

  • One rule generates a fifth of all alert volume at 42% false positive rate.
  • Evening hours produce the highest alert density and the slowest response.
  • Sensor and reorder alerts are the only categories where delay causes real loss.

Business risks

Alert fatigue
High noise trains operators to ignore the queue.
No out-of-hours ownership
Cold chain excursions can run unattended overnight.

Growth opportunities

Rule tuning
Halving noise would bring critical response inside SLA without more people.
Automated routing
Direct assignment by category removes acknowledgement lag.

Performance highlights

Active alerts
46
Critical
9
MTTA
42 min
Accuracy
88.6%

AI recommendations

Confidence weighted
Suppress C-class low-stock alerts below ₦50k impact
Cuts volume by a fifth with negligible risk.
86%
Auto-route alerts to a named owner
Eliminates the unacknowledged backlog entirely.
91%
Define an out-of-hours duty rota
Covers sensor and cold chain criticals overnight.
84%

Forecast

Active alert count versus mean time to acknowledge (minutes) after tuning.
MonTueWedThuFriSatSun

Recommended actions

  1. 1.Clear the unacknowledged backlog today
  2. 2.Approve rule retuning
  3. 3.Publish the duty rota