Retail_HQ/Supplier Management

Supplier Management

Reliability, payables, lead times, and supplier risk.

Operational records

1 records
Active suppliers
5
Payables
₦12.5M
Avg reliability
92.4%
Delayed
1
Rite Foods
FrieslandCampina WAMCO
4.7
Dairy · Lead 3d
₦4.8M
Outstanding
On-time
96%
Quality
4.8
Emzor Pharmaceutical
4.9
Pharma · Lead 2d
₦2.1M
Outstanding
On-time
96%
Quality
4.8
Dufil Prima Foods
4.6
Noodles · Lead 4d
₦3.4M
Outstanding
On-time
96%
Quality
4.8
Rite Foods Ltd
4.4
Beverages · Lead 3d
₦1.2M
Outstanding
On-time
96%
Quality
4.8
Reckitt Benckiser
4.8
Personal Care · Lead 5d
₦980.0k
Outstanding
On-time
96%
Quality
4.8

Supplier performance

SupplierCategoryRatingLead timeOn-timePayableRisk
FrieslandCampina WAMCODairy4.73d96%₦4.8MLow
Emzor PharmaceuticalPharma4.92d98%₦2.1MLow
Dufil Prima FoodsNoodles4.64d94%₦3.4MLow
Rite Foods LtdBeverages4.43d88%₦1.2MHigh
Reckitt BenckiserPersonal Care4.85d97%₦980.0kLow
Active suppliers
48+3
Avg reliability
92.4%+1.2pp
Avg lead time
3.4 days+0.3d
Open payables
₦86.0M
Quality rejects
1.8%-0.4pp
Suppliers at risk
4

Operational workspace — what is happening

Supplier network status

Live
Preferred tier
12
Standard tier
28
Probation
4
Onboarding
4
Contracts expiring
6
Within 60 days
Late deliveries
9
This month

Supplier scorecard

SupplierCategoryReliabilityLead timeQualitySpend YTD
Nestle DistributorGroceries96%2.0d99.4%₦184.2M
Emzor PharmaceuticalPharma94%3.0d99.8%₦96.4M
Flour Mills PartnerGrains91%3.0d98.6%₦88.1M
Dangote DepotSugar/Salt92%3.0d98.9%₦72.6M
P&G WholesalePersonal care88%4.5d97.2%₦54.8M
Rite Foods LtdBeverages78%5.0d95.1%₦41.2M

Supplier activity

Live feed
  1. Delivery received18:10
    Nestle · 240 cartons, on time
  2. Late delivery logged16:52
    Rite Foods · 26h past ETA
  3. Quality reject15:20
    P&G · 14 damaged units
  4. Contract renewal sent13:40
    Flour Mills Partner
  5. Onboarding started11:15
    Sunrise Beverages Ltd

Supplier management queue

6 in queue
Rite Foods performance review
78% reliability
Open
Renew 6 expiring contracts
Within 60 days
Open
Onboard Sunrise Beverages
Documents pending
Open
Settle P&G quality claim
₦412k credit note
Open
Negotiate Nestle volume rebate
28% of grocery spend
Open
Second-source beverages
Concentration risk
Open

Analytics workspace — why is it happening

Reliability vs lead time

6 months
FebMarAprMayJunJul

Spend by supplier tier

Preferred62%
Standard30%
Probation8%

Late deliveries by supplier

RiteP&GFlourDangoteNestleEmzor

Spend YTD (₦M)

Ranked
#1
Nestle Distributor
184
#2
Emzor Pharmaceutical
96
#3
Flour Mills Partner
88
#4
Dangote Depot
73
#5
P&G Wholesale
55
#6
Rite Foods Ltd
41

Delivery performance — supplier × month

Heat map
FebMarAprMayJunJul
Nestle
97
96
98
96
95
96
Emzor
93
94
95
94
94
94
Flour Mills
90
92
91
90
92
91
P&G
92
90
89
88
87
88
Rite Foods
88
84
82
80
79
78

Reliability vs spend

Correlation
NestleEmzorFlour MillsP&GRite FoodsSpend YTD (₦M)Reliability %

Supply base capability

Multi-factor
ReliabilityQualityLead timePricingFlexibilityCompliance

Contract and terms register

Comparative
SupplierTermsContract endRebateStatus
Nestle DistributorNet 30Dec 20262.5%Active
Emzor PharmaceuticalNet 45Sep 20261.5%Active
Flour Mills PartnerNet 30Aug 20262.0%Renewal sent
P&G WholesaleNet 21Oct 20261.0%Under review
Rite Foods LtdNet 14Aug 20260.0%Probation

Management workspace — exceptions & approvals

Exception centre

3 open
Rite Foods reliability at 78%Procurement
Six consecutive months of decline; beverage cover exposed.
P&G lead time drifted 3d → 4.5dPlanning
Personal care replenishment cycles no longer match plan.
Nestle at 28% of grocery spendHead of Buying
Concentration exceeds the 25% policy ceiling.

Pending approvals

Awaiting sign-off
  • Rite Foods probation extension
    Or exit at contract end
    Review
  • 6 contract renewals
    ₦186M combined spend
    Review
  • Sunrise Beverages onboarding
    Second source
    Review

Manager action queue

Assigned
ActionOwnerDuePriority
Hold Rite Foods performance reviewProcurementThis weekHigh
Qualify a second beverage supplierSourcingTwo weeksHigh
Reset P&G lead-time SLAPlanningThis weekMedium
Negotiate Nestle volume rebateHead of BuyingMonth endMedium
Publish quarterly supplier scorecardsAnalyticsFridayLow

Escalations

Routed upward
Beverage supply single point of failureEscalated
Rite Foods failure would empty 18% of beverage facings.

Executive intelligence — what to do next

Executive summary

Auto-generated · demo

The supply base performs well overall, but risk is concentrated at both ends: Nestle carries too much of grocery volume to fail safely, while Rite Foods is failing already. Adding a qualified second beverage source and capping single-supplier share are the two structural moves that matter.

82
Health score
Strong
76
Opportunity score
Stable
52
Risk score
Watch
84
Confidence
Strong

Key insights

  • Preferred-tier suppliers deliver 62% of spend at 94% average reliability.
  • Lead time, not quality, is the weakest dimension across the base.
  • Every late delivery this month traces back to just two suppliers.

Business risks

Beverage concentration
One failing supplier controls a fifth of beverage facings.
Grocery concentration
Nestle share exceeds internal policy by three points.

Growth opportunities

Volume rebate renegotiation
Scale with Nestle supports a move from 2.5% to 3.5%.
Lead-time compression
Half a day off average lead time releases ₦6M of buffer stock.

Performance highlights

Reliability
92.4%
At-risk suppliers
4
Payables
₦86.0M
Quality
98.2%

AI recommendations

Confidence weighted
Dual-source beverages within 30 days
Complete Sunrise Beverages qualification and split volume 60/40.
87%
Tie renewals to measured SLA
Make rebates conditional on 93% on-time delivery.
80%
Cap single-supplier share at 25%
Applies to any category exceeding ₦50M annual spend.
73%

Forecast

Reliability (%) versus average lead time (days ×10) after dual sourcing.
FebMarAprMayJunJul

Recommended actions

  1. 1.Schedule the Rite Foods review
  2. 2.Fast-track Sunrise onboarding
  3. 3.Issue renewal terms with SLA clauses