Customer Flow
Foot traffic, peak hours, and store-to-checkout conversion.
Footfall today
3,840
Conversion
46%
Peak hour
13:00
Loyalty capture
18%
Footfall Timeline
8910111213141516171819
Peak Hour Heatmap
08121620
Conversion Funnel
Walk-in
3,840 · 100%
↓ 16%
Browse
3,210 · 84%
↓ 33%
Basket
2,140 · 56%
↓ 15%
Checkout
1,820 · 47%
↓ 2%
Payment
1,780 · 46%
↓ 61%
Loyalty capture
690 · 18%
Entry-to-Checkout Diagram
1
Entrance
2
Aisles
3
Basket area
4
Queue
5
POS
6
Exit
Queue = highest drop-off point (17%). Recommend opening lane L-05.
Customer Service Desk
- Inquiries handled42
- Loyalty sign-ups18
- Complaints logged6
- Wait time avg3m 12s