Retail_HQ/Customer Flow

Customer Flow

Foot traffic, peak hours, and store-to-checkout conversion.

Footfall today
3,840
Conversion
46%
Peak hour
13:00
Loyalty capture
18%

Footfall Timeline

8910111213141516171819

Peak Hour Heatmap

08121620

Conversion Funnel

Walk-in
3,840 · 100%
↓ 16%
Browse
3,210 · 84%
↓ 33%
Basket
2,140 · 56%
↓ 15%
Checkout
1,820 · 47%
↓ 2%
Payment
1,780 · 46%
↓ 61%
Loyalty capture
690 · 18%

Entry-to-Checkout Diagram

1
Entrance
2
Aisles
3
Basket area
4
Queue
5
POS
6
Exit
Queue = highest drop-off point (17%). Recommend opening lane L-05.

Customer Service Desk

  • Inquiries handled42
  • Loyalty sign-ups18
  • Complaints logged6
  • Wait time avg3m 12s

Branch record register

0 of 0 · Wuse 2 Supermarket

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Branch operations audit trail

immutable
  1. Today 08:14 Created · Maintenance Request MR-5502
    System · Apo Pharmacy + Convenience
  2. Today 08:14 Created · Price Audit PA-7710
    System · Wuse 2 Supermarket
  3. Today 08:14 Created · Cash Drop CD-2201
    System · Gwarinpa Supermarket
  4. Today 08:14 Created · Transfer Request REQ-8041
    System · Apo Pharmacy + Convenience
  5. Today 08:14 Created · Complaint CP-2210
    System · Wuse 2 Supermarket
  6. Today 08:14 Created · Incident INC-081
    System · Gwarinpa Supermarket
  7. Today 08:14 Created · Task TS-4082
    System · Gwarinpa Supermarket
  8. Today 08:14 Created · Task TS-4081
    System · Wuse 2 Supermarket