Incident Center
Severity, ownership, resolution, and trend.
3 open · 1 high
Open incidents
| ID | Branch | Type | Severity | Owner | Status | When |
|---|---|---|---|---|---|---|
| INC-081 | Gwarinpa | Cash variance | high | Ibrahim M. | Open | 10:42 |
| INC-080 | Wuse 2 | POS Lane offline | med | IT Support | Investigating | 09:18 |
| INC-079 | Apo | Suspicious refund | high | Chinelo U. | Open | 08:55 |
| INC-078 | Wuse 2 | Shelf pricing mismatch | low | Adaeze O. | Resolved | Yesterday |
| INC-077 | Apo | Cold chain warning | med | Chinelo U. | Monitoring | Yesterday |
Incident trend
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Trending down last 3 days.
Recent resolutions
- 10:22INC-078 · Shelf pricing mismatch resolved by Adaeze O.
- 09:15INC-076 · Loyalty card scanner fixed
- YesterdayINC-074 · Aisle 6 spill cleaned, safety cone deployed
Resolution notes template
INC-081 · Cash variance
Owner: Ibrahim M. · Branch: Gwarinpa · Lane: L-10
Actions taken:
- Cashier float re-counted with witness
- Camera footage pulled 10:35–10:45
- Refund logs cross-checked
Status: Awaiting camera review · ETA today 16:00
Branch record register
0 of 0 · Wuse 2 SupermarketNo records captured yet for this page — use the action buttons above to record the first one.
Branch operations audit trail
immutable- Today 08:14 Created · Maintenance Request MR-5502System · Apo Pharmacy + Convenience
- Today 08:14 Created · Price Audit PA-7710System · Wuse 2 Supermarket
- Today 08:14 Created · Cash Drop CD-2201System · Gwarinpa Supermarket
- Today 08:14 Created · Transfer Request REQ-8041System · Apo Pharmacy + Convenience
- Today 08:14 Created · Complaint CP-2210System · Wuse 2 Supermarket
- Today 08:14 Created · Incident INC-081System · Gwarinpa Supermarket
- Today 08:14 Created · Task TS-4082System · Gwarinpa Supermarket
- Today 08:14 Created · Task TS-4081System · Wuse 2 Supermarket