Sales Floor

Live POS activity, cashier flow, baskets, and product velocity.

Live · 12/12 lanes online

Revenue today

₦42.8M

Transactions

1,284

Avg basket

₦33.3k

Loyalty members

42,180

INFRASTRUCTURE ATTENTION REQUIRED

4 infrastructure issues across the retail networkOpen Retail Infrastructure

Wuse 2 — L05warning

Printer

Low paper 12%

Gwarinpa — L02warning

Payment terminal

Intermittent timeout

Apo Pharmacy — L01warning

Weighing scale

Calibration overdue

Apo Pharmacywarning

Branch gateway

Attention required

1 lane(s) currently operating offline — sales continue locally and will replay to Retail HQ on reconnection.

Live POS Lane Grid

Live infrastructure state

Wuse 2

5 lanes · shared infrastructure state

5/5 online

L-01HEALTHY

Amaka N.

L-02HEALTHY

Tunde B.

L-03HEALTHY

Chidinma A.

L-04HEALTHY

Segun A.

L-05DEGRADED

Ifeoma K.

Printer — Low paper 12%

Gwarinpa

4 lanes · shared infrastructure state

4/4 online

L-01HEALTHY

Halima I.

L-02DEGRADED

Kelechi D.

Payment terminal — Intermittent timeout

L-03HEALTHY

Bola T.

L-04CRITICAL

Ngozi E.

Lane operating offline — sales queued locally

Apo Pharmacy

3 lanes · shared infrastructure state

3/3 online

L-01DEGRADED

Emeka U.

Weighing scale — Calibration overdue

L-02HEALTHY

Fatima Y.

L-03HEALTHY

Chika O.

Sales funnel — today

Walk-in1,820

Basket started1,548

Checkout1,362

Paid1,284

Loyalty captured604

Payment mix

Card48%

Cash22%

Transfer18%

Wallet12%

Hourly sales

080910111213141516171819

Peak at 13:00 · ₦6.1M/hr

Top products today

Product	Sold	Revenue
Peak Milk Powder 400g Wuse 2	428	₦1.7M
Indomie Chicken 70g (Pack) Gwarinpa	386	₦964.0k
Paracetamol 500mg (Blister) Apo	312	₦468.0k
Bigi Cola 60cl Wuse 2	298	₦447.0k
Dettol Antiseptic 250ml Gwarinpa	244	₦732.0k
Golden Penny Semovita 5kg Wuse 2	218	₦1.1M

Loyalty & promo pulse

Loyalty capture rate

33%

Promo redemptions

184

Coupon lift

+11.2%

Repeat revenue

₦18.4M

MTWTFSS

Footfall

1,820+6.4%

Conversion

70.5%+1.8pp

Units / hr

1,142+3.1%

Staff on floor

382 short

Shrink rate

0.42%-0.05pp

Planogram score

91%+2pp

Operational workspace — what is happening

Store floor status board

Live

Zones green

14 / 18

Congested zones

Aisle 3, Checkout

Out-of-stock facings

Replenishment tasks

Promo end-caps live

Price labels pending

Department performance — today

Live

Department	Revenue	Units	Conv.	Density ₦/m²	Status
Groceries	₦18.4M	9,240	74%	₦126k	On plan
Beverages	₦9.1M	6,110	68%	₦104k	Ahead
Household	₦6.2M	2,480	61%	₦74k	Behind
Personal care	₦4.8M	1,940	58%	₦69k	On plan
Pharmacy	₦3.6M	1,210	81%	₦148k	Ahead
Fresh & bakery	₦5.4M	3,880	77%	₦118k	On plan

Floor activity feed

Live feed

Aisle 3 congestion18:42
Queue spill from promo end-cap
Replenishment completed18:31
Beverages bay B4 refilled
Out-of-stock flagged18:12
Golden Penny Semovita 2kg
Staff reallocated17:58
2 associates moved to checkout
Planogram audit17:30
Household compliance 88%

Floor task queue

6 in queue

Refill Aisle 7 facings

Wuse 2 · 22 SKUs

Open

Reset promo end-cap

Gwarinpa · weekend campaign

Open

Shelf price audit

Apo · 24 labels

Open

Cold-chain temperature log

Apo pharmacy

Open

Add staff to Zone 4

Peak 18:00–20:00

Open

Clear returns trolley

Wuse 2 back of house

Open

Analytics workspace — why is it happening

Traffic vs conversion

7 days

MonTueWedThuFriSatSun

Revenue by department

Groceries38%

Beverages20%

Fresh14%

Household13%

Pharmacy15%

Peak traffic by hour

08101214161820

Zone productivity (₦/m²)

Ranked

Pharmacy counter

148

Groceries core

126

Fresh & bakery

118

Beverages

104

Household

Personal care

Zone traffic heat map

Heat map

	08	10	12	14	16	18	20
Entrance	40	62	88	74	66	95	58
Groceries	30	55	80	70	60	88	50
Beverages	22	48	72	64	58	82	44
Household	16	32	50	46	40	58	30
Checkout	35	58	84	72	64	92	55

Staff coverage vs conversion

Correlation

Floor execution scorecard

Multi-factor

Branch floor comparison

Comparative

Branch	Footfall	Conv.	Density	OOS
Wuse 2	860	72%	₦131k	12
Gwarinpa	620	69%	₦108k	14
Apo	340	66%	₦84k	11

Management workspace — exceptions & approvals

Exception centre

3 open

Household department behind planOps Lead

-11% vs forecast for 4 consecutive days; density lowest on floor.

37 out-of-stock facingsInventory

Concentrated in Groceries bay 4–7; replenishment SLA breached twice today.

Checkout congestion at 18:00Branch Mgr

Average wait 6m12s versus 3m target during evening peak.

Pending approvals

Awaiting sign-off

Extra evening floor shift
Wuse 2 · ₦68k weekly cost
Review
Household end-cap re-plan
Merchandising · 3 bays
Review
Weekend promo placement
All branches
Review

Manager action queue

Assigned

Action	Owner	Due	Priority
Rebalance staff to Zone 4 for evening peak	Branch Manager	Today	High
Clear replenishment backlog in Groceries	Floor Supervisor	Today	High
Re-audit 24 shelf price labels at Apo	Pricing	Tomorrow	Medium
Review Household assortment performance	Category Lead	This week	Medium
Publish planogram compliance report	Merchandising	Friday	Low

Escalations

Routed upward

Household four-day declineEscalated

Requires category review with buying team.

Repeat OOS on top-20 SKUsEscalated

Supply reliability issue with two suppliers.

Live store activity stream

· Chronological floor events