Sales Window

Cashier transaction terminal — scan, tender, tender, print. All flows in one place.

Live · Lane L-01 · Amaka N.

Branch

Wuse 2

POS Lane

L-01

Cashier

Amaka N.

Shift

SHF-2418 · AM

Till

Open · ₦42,000

Network

Online

Invoice

INV-88291

Time

10:52:14

Lane infrastructure

All systems connected

HQ sync

3 transaction(s) queued

Quick Actions

Scanner ready

Barcode	Product	Qty	Unit	VAT	Disc	Total	Stock
8901491101836	Peak Milk Powder 400g· Scanner	2	₦4,200	₦630	—	₦9,030	OK
6156000133072	Indomie Chicken 70g (Carton)· Scanner	1	₦8,400	₦630	-₦400	₦8,630	OK
6154000005029	Golden Penny Semovita 5kg· Scanner	1	₦8,900	₦668	—	₦9,568	OK
6009880770073	Dettol Antiseptic 250ml· Manual	3	₦3,100	₦698	—	₦9,998	Low
5449000000996	Bigi Cola 60cl (Pack of 12)· Scanner	1	₦3,600	₦270	—	₦3,870	OK

Transaction flow

Scan Item→

Apply Customer→

Confirm Payment→

Print Receipt→

Sync to HQ

Low stock: Dettol Antiseptic 250ml — only 22 units remaining at Wuse 2. Transfer request suggested.

Customer

CashRegisteredCorporate

CUS-00812

Grace Ede

Loyalty · Gold · 4,820 pts

CreditEligible · ₦120,000

Last invoiceINV-88214

Totals

Subtotal₦38,600

Discount-₦400

VAT (7.5%)₦2,896

Total payable₦41,096

Amount received₦60,000

Balance / change₦18,904

Connected scanner

Zebra DS2208

Status

healthy

Connection

USB HID

Last scan

2 seconds ago

Scans today

820

Transaction control

Supervisor PIN required for cancel / void

Cancel sale · approval preview

Awaiting PIN

Cancellation reason

Customer removed items after payment change

Supervisor PIN

•••• ••

Supervisor

Adaeze O.

Approval time

10:52:44

Status

Pending

Audit no.

AUD-102841

Comments

Basket rebuild requested — items 3 & 5 removed.

Cashier requested

Supervisor approved

Inventory restored

Audit updated

Transaction cancelled

Transaction audit

INV-88291 · Lane L-01

10:51:02
Sale created
Amaka N. · Wuse 2 · L-01
10:51:14
Item added · Peak Milk 400g ×2
Scan · barcode 8901491101836
10:51:32
Item added · Indomie Chicken carton
10:51:48
Item removed · Semovita 5kg
Cashier · re-scan
10:52:02
Discount applied · ₦400
Reason: manager override
10:52:10
Customer assigned · Grace Ede
10:52:22
Payment started · Cash
—
Receipt printed
—
Sale completed

Items / minute

18.4+1.2

Avg checkout

1m 42s-8s

Suspended tx

Voids today

14+3

Barcode errors

Terminal uptime

99.4%+0.2pp

Operational workspace — what is happening

Checkout command board

Live

Live queue

across 11 lanes

Longest wait

6m 12s

Price checks

Mgr approvals

Drawer alerts

Cross-sell prompts

184

Live sales ticker

Last 8 transactions

Receipt	Lane	Cashier	Items	Tender	Value
#RCP-88433	L-03	Blessing P.	12	Card	₦48,200
#RCP-88432	L-01	Amaka O.	6	Cash	₦12,400
#RCP-88431	L-07	Musa I.	22	Transfer	₦96,700
#RCP-88430	L-04	Fatima Y.	3	Wallet	₦4,900
#RCP-88429	L-02	Emeka U.	18	Card	₦64,100
#RCP-88428	L-09	Grace A.	9	Cash	₦21,300
#RCP-88427	L-05	Tunde B.	31	Split	₦142,800
#RCP-88426	L-06	Chioma N.	4	Card	₦8,600

Terminal event log

Live feed

Void authorised18:44
L-02 · duplicate scan · ₦3,400
Price check18:39
L-07 · Peak Milk 400g
Drawer opened (no sale)18:33
L-04 · flagged for review
Transaction suspended18:20
L-09 · customer left to fetch item
Terminal reconnected18:04
L-12 · offline queue replayed

Checkout intervention queue

6 in queue

Approve override L-02

₦4,800 discount request

Open

Resolve barcode failure

SKU 8901 · 6 attempts

Open

Release suspended bill

#HLD-114 · 22 min old

Open

Cash drop L-03

Drawer above ₦300k threshold

Open

Inventory lookup

Indomie carton · stockroom

Open

Assist trainee cashier

L-06 · speed below target

Open

Analytics workspace — why is it happening

Checkout duration vs items scanned

7 days

MonTueWedThuFriSatSun

Payment split at till

Card44%

Cash26%

Transfer18%

Wallet8%

Split4%

Peak checkout periods

08101214161820

Lane utilisation (%)

Ranked

L-03

L-07

L-01

L-05

L-09

L-12

offline period

Queue heat map by lane / hour

Heat map

	08	10	12	14	16	18	20
L-01	1	2	4	3	3	6	2
L-03	2	3	5	4	3	7	3
L-05	1	2	3	3	2	5	2
L-07	2	4	6	4	4	8	3
L-09	0	1	3	2	2	4	1

Scan speed vs void rate

Correlation

Terminal health

Comparative

Terminal	Uptime	Errors	Printer	Status
L-01	99.8%	1	OK	Healthy
L-03	99.6%	4	Low paper	Watch
L-07	99.9%	0	OK	Healthy
L-12	84.0%	12	OK	Degraded

Management workspace — exceptions & approvals

Exception centre

3 open

Void rate above threshold on L-02Supervisor

14 voids today versus a 6-per-lane limit; two lacked a stated reason.

Barcode failures on 6 SKUsData Team

22 failed scans caused an average 40s delay per affected basket.

Drawer opened without saleBranch Mgr

L-04 · single event, cash discipline review required.

Pending approvals

Awaiting sign-off

Override request L-02
₦4,800 · loyalty goodwill
Review
Refund #RCP-88410
₦18,200 · damaged goods
Review
Cash drop authorisation
L-03 · ₦300k
Review

Manager action queue

Assigned

Action	Owner	Due	Priority
Coach L-06 cashier on scan technique	Supervisor	Today	Medium
Fix 6 failing barcodes in master data	Data Team	Tomorrow	High
Open lane L-10 during 18:00 peak	Branch Manager	Today	High
Audit all no-sale drawer events	Loss Prevention	This week	Medium

Escalations

Routed upward

L-12 recurring disconnectsEscalated

Third offline episode this week; hardware replacement proposed.

Void policy complianceEscalated

Reason capture missing on 14% of voids.

Transaction audit tape

· Terminal event stream · TXN-88231

09:41:02Product scanned · Indomie Chicken 70g x5₦2,250

09:41:19Quantity changed · 5 → 6+₦450

09:41:40Customer attached · Blessing Okafor (Gold)LOY-4471

09:42:03Discount requested · 5% loyalty-₦138

09:42:11Supervisor PIN entered · S-AdeyemiApproved

09:42:35Payment authorised · Card · Moniepoint₦2,562

09:42:37Receipt printed · copy 1 of 1Thermal 80mm

09:42:38Inventory deducted · 6 unitsWH-A / Wuse 2

09:42:41Transaction synced to HQACK 210ms

End of tape · PrimeMart Wuse 2 · Lane L-03