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/Payment Channels

Payment Channels & Settlement

Cash, card, transfer, POS, wallet, and credit — collected, settled, pending.

Collected today
₦42.8M
Card share
48%
Pending settlement
₦6.6M
Failed attempts
8

Payment mix

Card48%
Cash22%
Bank Transfer12%
POS Terminal8%
Wallet6%

Channel breakdown

Card48%
₦20.5M
Cash22%
₦9.4M
Bank Transfer12%
₦5.1M
POS Terminal8%
₦3.4M
Wallet6%
₦2.6M
Credit Customer4%
₦1.7M

Settlement status board

ChannelSettled todayPendingNext windowStatus
Card (Interswitch)₦15.7M₦4.8MT+1On schedule
Bank Transfer (GTB)₦3.7M₦1.4MToday3 pending
POS Terminal (Moniepoint)₦3.1M₦320.0kT+1On schedule
Wallet (OPay)₦2.5M₦88.0kT+0Delayed

Branch payment mix (₦M)

BranchCardCashTransferWallet
Wuse 210.42.83.22.0
Gwarinpa7.63.22.41.0
Apo2.53.42.61.7

Channel trend · 7d

MTWTFSS
OPay wallet — 2 failed reconciliations pending investigation
GTB transfer — 3 unconfirmed receipts (₦1.4M)
Processed value
₦47.2M+5.8%
Success rate
97.4%+0.6pp
Avg latency
3.2s-0.4s
Failed tx
142
Chargebacks
6
Unsettled
₦3.4M

Operational workspace — what is happening

Processor performance register

Today
ProcessorVolumeValueSuccessLatencySettlement
Moniepoint612₦18.4M98.2%2.8sT+1
Paystack484₦12.1M97.8%3.1sT+1
Flutterwave318₦8.6M96.4%3.9sT+2
Bank transfer204₦6.2M99.1%1.4sInstant
OPay wallet162₦1.9M94.8%4.6sT+1

Settlement timeline

Live feed
  1. Batch closed18:00
    ₦18.4M queued for T+1 settlement
  2. Failed settlement15:40
    Flutterwave batch · ₦1.2M retrying
  3. Chargeback received12:10
    ₦42,000 · card dispute
  4. Settlement received09:30
    Yesterday's Paystack batch cleared
  5. Gateway health check08:00
    All processors responding

Payment operations queue

6 in queue
Retry failed settlement
Flutterwave · ₦1.2M
Open
Dispute chargeback
₦42,000 · evidence due
Open
Review OPay success rate
94.8% · below SLA
Open
Reconcile unsettled balance
₦3.4M
Open
Processor fee review
Quarterly
Open
Terminal certificate renewal
Two lanes
Open

Analytics workspace — why is it happening

Processed value vs success rate

7 days
MonTueWedThuFriSatSun

Channel mix

Card44%
Cash24%
Transfer18%
Wallet10%
Credit4%

Failure reasons

TimeoutInsuf. fundsDeclinedNetworkOther

Processor success rate (%)

Ranked
#1
Bank transfer
99
#2
Moniepoint
98
#3
Paystack
98
#4
Flutterwave
96
#5
OPay wallet
95

Payment heat map by branch / channel

Heat map
CardCashTransferWalletCredit
Wuse 2
48
20
18
10
4
Gwarinpa
42
28
18
9
3
Apo
34
34
20
8
4

Latency vs success rate

Correlation
TransferMoniepointPaystackFlutterwaveOPayLatency (index)Success (index)

Settlement forecast

Comparative
BatchValueExpectedStatus
Moniepoint T+1₦18.4MTomorrow 10:00On track
Paystack T+1₦12.1MTomorrow 11:00On track
Flutterwave T+2₦8.6MThursdayDelayed
Wallet T+1₦1.9MTomorrow 14:00On track

Management workspace — exceptions & approvals

Exception centre

3 open
Flutterwave settlement failureFinance
₦1.2M batch failed and is on automatic retry; T+2 terms already slowest in the mix.
OPay success rate below SLAPayments
94.8% against a 97% contractual minimum.
Timeout failures risingIT
48 timeout events today, the largest single failure reason.

Pending approvals

Awaiting sign-off
  • Processor mix rebalance
    Shift volume to Moniepoint
    Review
  • Chargeback dispute filing
    ₦42,000
    Review
  • Network upgrade at Apo
    ₦1.4M capex
    Review

Manager action queue

Assigned
ActionOwnerDuePriority
Chase the failed Flutterwave settlementFinanceTodayHigh
Raise an SLA breach with OPayPaymentsThis weekMedium
Investigate timeout root causeITThis weekMedium
Model a processor mix rebalanceFinanceNext weekLow

Escalations

Routed upward
Settlement reliabilityEscalated
Delayed batches are affecting working capital planning.

Settlement reconciliation workspace

· Cycle 03 Aug 2026
  1. Expected settlement · ₦84.2MComputed
    All card and transfer collections for 02 Aug
  2. Received settlement · ₦83.6MReceived
    Moniepoint ₦41.2M · Paystack ₦28.4M · GTB POS ₦14.0M
  3. Processor fees · ₦418kDeducted
    0.5% blended rate applied
  4. Withholding tax · ₦96kDeducted
    Remitted by the processor
  5. Variance · ₦588kUnder review
    62 transactions unmatched to bank entries
  6. Matched transactions · 4,812Confirmed
    98.7% auto-matched on reference
  7. Unmatched transactions · 62Open
    Awaiting the processor reference file
  8. Dispute escalationNot raised
    Escalate if unresolved after 48 hours