Retail_HQ
/HR Command Center

HR & Workforce Command Center

Live workforce health across every PrimeMart branch, warehouse and head-office department.

Total employees
1,284
Present today
1,106
Open vacancies
38
Payroll (MTD)
₦268.4M

Employee lifecycle pipeline

Live
01 · Planning
46
approved headcount
02 · Recruitment
38
open roles
03 · Candidates
412
in pipeline
04 · Onboarding
27
in progress
05 · Active
1,284
employees
06 · Exits
9
this month

Attendance by branch — today

Wuse 2 Supermarket94% · 312/332
Gwarinpa Supermarket89% · 268/301
Apo Pharmacy & Store82% · 148/180
Central Warehouse91% · 204/224
Head Office97% · 174/179

Workforce watchpoints

  • Apo pharmacy coverage gap
    Pharmacist rota short 20:00–22:00 for 4 days running
  • Overtime pressure — Gwarinpa
    18 employees above 12 OT hours this week
  • Contract renewals
    22 temporary contracts expire within 30 days

HR Command Actions

Cross-portal HR actions raised today · acting as HR Manager · click any row to open the record

ReferenceSubjectSiteCategoryOwnerDue dateStatusRecord
ACT-1000Cover 12 critical vacanciesGwarinpa SupermarketRecruitmentFatima Yusuf2026-08-18In progressView record →
ACT-1007Unplanned absence spike reviewApo Pharmacy & StoreAbsenceNgozi Eze2026-08-11OpenView record →
ACT-1014August payroll variance sign-offHead OfficePayrollSola Adeniyi2026-08-24OpenView record →
Headcount growth
+3.2%vs last month
Absence rate
6.1%-0.4pp
Attrition (12m)
14.8%-1.2pp
Cost per employee
₦209k+2.1%
Time to hire
24 days-3 days
Training compliance
87%+5pp

Operational workspace — what is happening

Workforce status board

Live
Employees active
1,284
On shift now
642
across 5 sites
Absent unplanned
31
2.4% of workforce
On leave
46
annual + sick
Probation
58
review due
Vacancies
38
12 critical

Site workforce register

Today
LocationHeadcountOn shiftAbsentVacanciesStatus
Wuse 2 Supermarket332186129Healthy
Gwarinpa Supermarket3011642411Watch
Apo Pharmacy & Store18094188At risk
Central Warehouse224132146Healthy
Head Office1796654Healthy
Distribution fleet6820Healthy

Workforce activity feed

Live feed
  1. Shift handover completed08:12
    Wuse 2 morning rota fully clocked in
  2. Unplanned absence09:04
    3 cashiers absent at Gwarinpa
  3. Offer accepted10:20
    Pharmacy assistant — Apo
  4. Disciplinary logged11:45
    Till variance case opened
  5. Training completed12:30
    42 staff finished POS refresher

HR action queue

6 in queue
Approve 6 leave requests
Branch managers · today
Open
Close 4 onboarding packs
People Ops · 48h
Open
Publish August rota
Workforce planning
Open
Review 3 disciplinary cases
HR Manager
Open
Renew 22 contracts
Compliance · 30 days
Open
Run payroll pre-check
Finance · Friday
Open

Analytics workspace — why is it happening

Attendance vs planned headcount

Last 7 days
MonTueWedThuFriSatSun

Workforce mix

Supermarket floor38%
Cashiers22%
Warehouse16%
Pharmacy9%
Head office15%

Headcount by department

Sales floorCashieringWarehousePharmacyAdminSecurityFleet

Branch workforce health

Ranked
#1
Wuse 2
Attendance 94%
92%
#2
Head Office
Attendance 97%
95%
#3
Central Warehouse
Attendance 91%
88%
#4
Gwarinpa
Attendance 89%
81%
#5
Apo
Attendance 82%
74%

Attendance heatmap — branch × day

Heat map
MonTueWedThuFriSatSun
Wuse 2
47%
53%
44%
77%
50%
54%
61%
Gwarinpa
87%
67%
51%
68%
42%
98%
53%
Apo
53%
81%
93%
46%
59%
92%
92%
Warehouse
77%
69%
95%
59%
52%
67%
62%
Head Office
50%
83%
62%
41%
78%
97%
89%

Overtime vs absence by site

Correlation
Wuse 2GwarinpaApoWarehouseHead OfficeOvertime hrsAbsence %

Workforce scorecard

Multi-factor
AttendanceRetentionTrainingPerformanceComplianceEngagement

Management workspace — exceptions & approvals

Exception centre

3 open
Apo pharmacy under-staffedHR Manager
Below regulated cover for evening shift on 4 days
Overtime above policyBranch Manager
Gwarinpa OT cost is 18% over budget
Expiring right-to-work documentsCompliance
14 employee documents expire this month

Pending approvals

Awaiting sign-off
  • 6 leave requests
    Branch managers
    Review
  • 3 promotion recommendations
    Performance cycle
    Review
  • 4 hire offers
    Recruitment
    Review

Manager action queue

Assigned
ActionOwnerDuePriority
Fill 8 critical vacanciesRecruitment Lead30 AugHigh
Publish next-month rotaWorkforce Planning12 AugMedium
Complete probation reviewsPeople Ops20 AugMedium

Escalations

Routed upward
Repeat absence — GwarinpaEscalated
Same 6 employees absent 3+ times this month
Payroll varianceEscalated
₦1.2M unexplained overtime accrual

Executive intelligence — what to do next

Executive summary

Auto-generated · demo

Workforce is stable overall with attendance at 86% group-wide, but Apo and Gwarinpa are carrying the entire absence and overtime burden. Filling eight critical vacancies and rebalancing the evening rota would remove most of the current operational risk.

73
Health score
Stable
64
Opportunity score
Stable
20
Risk score
Critical
90
Confidence
Strong

Key insights

  • Attendance improved 1.8pp month-on-month, driven by the new clock-in discipline at Wuse 2.
  • Overtime spend is concentrated in 3 departments and 18 individuals.
  • Time to hire fell to 24 days after the referral programme launched.

Business risks

Pharmacy compliance
Evening pharmacist gaps risk regulatory exposure at Apo.
Attrition in cashiering
Cashier turnover is 21% annualised, double the group average.

Growth opportunities

Internal promotion
24 supervisors are promotion-ready and could fill 60% of open roles.
Shift redesign
A staggered 6-hour peak shift could cut overtime by 22%.

Performance highlights

Group attendance
86.1%
Overtime cost
₦18.4M
Vacancy fill rate
72%
Attrition
14.8%

AI recommendations

Confidence weighted
Rebalance Apo evening rota
Move two pharmacy assistants from Wuse 2 for 6 weeks.
88%
Launch cashier retention plan
Targeted allowance + rota stability for 40 highest-risk cashiers.
81%
Freeze non-critical hiring
Redirect budget to the 8 critical branch roles.
76%

Forecast

Projected attendance and headcount coverage for the next 7 days.
MonTueWedThuFriSatSun

Recommended actions

  1. 1.Approve pharmacy cover plan
  2. 2.Sign off August rota
  3. 3.Escalate repeat absence cases