Performance Management
Reviews, ratings, goals and improvement plans across every branch and department.
Reviews due
186
Completed
142
Avg rating
3.6 / 5
On improvement plan
14
Rating distribution
5 · Outstanding9%
4 · Exceeds26%
3 · Meets48%
2 · Below13%
1 · Unsatisfactory4%
Review cycle status
H1 cycle| Department | Due | Completed | Avg rating | Calibrated | Status |
|---|---|---|---|---|---|
| Sales floor | 62 | 54 | 3.5 | Yes | On track |
| Cashiering | 48 | 32 | 3.4 | Yes | Behind |
| Warehouse | 34 | 30 | 3.7 | Yes | On track |
| Pharmacy | 14 | 12 | 4.1 | No | Calibrate |
| Admin | 18 | 10 | 3.8 | No | Behind |
| Security | 10 | 4 | 3.2 | No | At risk |
Performance reviews
Set goals, score reviews and log feedback · acting as HR Manager · click any row to open the record
| Reference | Employee | Site | Cycle | Reviewing manager | Score (1-5) | Status | Record | |
|---|---|---|---|---|---|---|---|---|
| PRF-1000 | Tunde Bello | Gwarinpa Supermarket | Probation review | Emeka Uzo | 3.4 | Awaiting sign-off | View record → | |
| PRF-1007 | Grace Otu | Apo Pharmacy & Store | H1 2026 | Chinelo Umeh | 4.6 | Completed | View record → | |
| PRF-1014 | Musa Bala | Central Warehouse | H1 2026 | Segun Adeyemi | 2.4 | Improvement plan | View record → |
Reviews due
186
Completed
142
Avg rating
3.6 / 5
On improvement plan
14
Weekly change
+2.4%vs last week
Review coverage
91%+3pp
Operational workspace — what is happening
Performance status board
LiveReviews due
186
Completed
142
Overdue
44
Calibration pending
3 depts
Improvement plans
14
Promotion ready
74
Performance by role family
H1 cycle| Role family | Employees | Avg rating | Top performers | Improvement plans | Promotion ready |
|---|---|---|---|---|---|
| Cashiering | 286 | 3.4 | 24 | 6 | 18 |
| Sales floor | 412 | 3.5 | 38 | 4 | 22 |
| Warehouse | 224 | 3.7 | 31 | 2 | 14 |
| Pharmacy | 96 | 4.1 | 19 | 0 | 8 |
| Admin | 132 | 3.8 | 16 | 1 | 9 |
| Security | 84 | 3.2 | 5 | 1 | 3 |
Performance activity feed
Live feed- Review completed08:15Wuse 2 floor team — 12 reviews
- Calibration held09:40Warehouse leadership session
- Improvement plan opened11:202 cashiers — till accuracy
- Rating disputed13:05One appeal received
- Promotion nominated15:356 supervisors put forward
Performance work queue
6 in queueComplete 44 overdue reviews
People Ops
Calibrate 3 departments
People Ops
Close 14 improvement plans
People Ops
Process 1 rating appeal
People Ops
Publish promotion shortlist
People Ops
Set H2 goals
People Ops
Analytics workspace — why is it happening
Performance trend — last 7 days
Last 7 daysMonTueWedThuFriSatSun
Rating mix
Outstanding9%
Exceeds26%
Meets48%
Below13%
Unsatisfactory4%
Reviews completed by week
W26W27W28W29W30W31
Performance ranking
Ranked#1
Pharmacy
4.1 avg
92%
#2
Admin
3.8 avg
84%
#3
Warehouse
3.7 avg
80%
#4
Sales floor
3.5 avg
72%
#5
Security
3.2 avg
58%
Performance heatmap — site × period
Heat map| Q1 | Q2 | Q3 | Q4 | H1 | H2 | |
|---|---|---|---|---|---|---|
| Wuse 2 | 79% | 58% | 95% | 86% | 46% | 42% |
| Gwarinpa | 75% | 71% | 84% | 65% | 68% | 41% |
| Apo | 40% | 84% | 77% | 69% | 40% | 75% |
| Warehouse | 41% | 46% | 77% | 42% | 41% | 63% |
| Head Office | 93% | 80% | 84% | 84% | 64% | 48% |
Performance scorecard
Multi-factorManagement workspace — exceptions & approvals
Exception centre
3 open44 reviews overduePeople Ops
Security and admin are furthest behind
Three departments uncalibratedPeople Ops
Ratings not comparable across sites
One formal appealPeople Ops
Cashier disputes a 'below' rating
Pending approvals
Awaiting sign-off- Review6 promotion nominationsExec committee
- Review14 improvement plansHR Manager
- Review1 rating appealHead of HR
Manager action queue
Assigned| Action | Owner | Due | Priority |
|---|---|---|---|
| Close overdue reviews | Line managers | 22 Aug | Low |
| Run calibration sessions | HR Manager | 15 Aug | Medium |
| Publish H2 goals | People Ops | 31 Aug | Medium |
Escalations
Routed upwardEscalation — 44 reviews overdueEscalated
Security and admin are furthest behind
Watchlist — Three departments uncalibratedEscalated
Ratings not comparable across sites
Executive intelligence — what to do next
Executive summary
Auto-generated · demo142 of 186 reviews are complete with a group average of 3.6. Quality is undermined by three uncalibrated departments and a long tail of overdue reviews in security and admin.
Health score
Strong
Opportunity score
Stable
Risk score
Watch
Confidence
Stable
Key insights
- Pharmacy consistently rates highest, partly from a smaller and more experienced team.
- Employees with quarterly check-ins score 0.4 higher than annual-only reviewers.
- Improvement plans close successfully in 71% of cases.
Business risks
Rating inflation
Uncalibrated departments distort promotion decisions.
Manager capacity
Overdue reviews cluster with the busiest managers.
Growth opportunities
Promotion pipeline
74 employees are assessed promotion-ready.
Lightweight check-ins
Monthly 15-minute check-ins raise engagement.
Performance highlights
Reviews due
186
Completed
142
Avg rating
3.6 / 5
On improvement plan
14
AI recommendations
Confidence weightedMandate calibration before sign-off
No ratings published without a session.
88%
Move to quarterly check-ins
Replace one heavy annual review.
79%
Use promotion pool for vacancies
Fill 60% of open supervisory roles internally.
85%
Forecast
Projected review volume and coverage for the coming week.MonTueWedThuFriSatSun
Recommended actions
- 1.Review performance exceptions
- 2.Approve pending review items
- 3.Publish performance update