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Training Academy

Course catalogue, enrolments, completion and retail skills development.

Active courses
28
Enrolments
864
Completion
87%
Overdue training
96

Training programme board

Induction
2
Retail basics
27 enrolled
Health & safety
27 enrolled
Core skills
2
POS mastery
186 enrolled
Stock handling
142 enrolled
Compliance
2
Food hygiene
268 enrolled
Fire safety
312 enrolled
Leadership
1
Supervisor academy
48 enrolled
Specialist
2
Pharmacy dispensing
32 enrolled
Cold chain
24 enrolled

Completion by programme

Health & safety96%
POS mastery91%
Food hygiene88%
Supervisor academy72%
Pharmacy dispensing64%

Training enrolments

Assign courses and record completion · acting as HR Manager · click any row to open the record

ReferenceEmployeeCourseSiteDue dateAssessment scoreStatusRecord
TRN-1000Tunde BelloCash handlingGwarinpa Supermarket2026-08-20In progressView record →
TRN-1007Grace OtuCustomer serviceApo Pharmacy & Store2026-08-1292CompletedView record →
TRN-1014Musa BalaFire safetyCentral Warehouse2026-07-30OverdueView record →
Active courses
28
Enrolments
864
Completion
87%
Overdue training
96
Weekly change
+2.4%vs last week
Training record coverage
91%+3pp

Operational workspace — what is happening

Training Academy status board

Live
Courses live
28
Enrolments
864
Completed
752
Overdue
96
Cohorts this month
11
Trainers
9

Course register

Active catalogue
CourseTypeEnrolledCompletedAvg scoreNext cohort
Retail inductionMandatory272282%05 Aug
POS masteryCore18616988%12 Aug
Food hygiene L2Compliance26823679%19 Aug
Fire safetyCompliance31229891%09 Aug
Supervisor academyLeadership483576%01 Sep
Pharmacy dispensingSpecialist322084%15 Aug

Training Academy activity feed

Live feed
  1. Cohort completed08:15
    POS mastery — 42 staff
  2. Overdue alert09:40
    96 compliance courses past due
  3. New course published11:20
    Cold chain handling
  4. Trainer assigned13:05
    Supervisor academy — September
  5. Assessment passed15:35
    20 pharmacy dispensers certified

Training Academy work queue

6 in queue
Chase 96 overdue enrolments
People Ops
Open
Schedule September cohorts
People Ops
Open
Refresh food hygiene content
People Ops
Open
Certify 12 new supervisors
People Ops
Open
Book training rooms
People Ops
Open
Report compliance training status
People Ops
Open

Analytics workspace — why is it happening

Training Academy trend — last 7 days

Last 7 days
MonTueWedThuFriSatSun

Training mix

Compliance42%
Core skills28%
Induction14%
Leadership9%
Specialist7%

Training hours by department

Sales floorCashieringWarehousePharmacyAdminSecurity

Training Academy ranking

Ranked
#1
Wuse 2
93% completion
93%
#2
Head Office
91%
#3
Warehouse
86%
#4
Gwarinpa
82%
#5
Apo
96 overdue
74%

Training Academy heatmap — site × period

Heat map
InductPOSHygieneSafetyLeaderSpecial
Wuse 2
88%
50%
75%
44%
82%
83%
Gwarinpa
91%
52%
64%
65%
76%
62%
Apo
54%
54%
88%
67%
57%
76%
Warehouse
44%
83%
57%
96%
97%
68%
Head Office
50%
61%
51%
88%
44%
60%

Training Academy scorecard

Multi-factor
CoverageCompletionQualityComplianceEngagementImpact

Management workspace — exceptions & approvals

Exception centre

3 open
96 overdue compliance coursesPeople Ops
Apo accounts for 41 of them
Supervisor academy laggingPeople Ops
Only 72% completion against an 85% target
Trainer capacityPeople Ops
Nine trainers cover 1,284 employees

Pending approvals

Awaiting sign-off
  • 3 new courses
    Academy lead
    Review
  • 11 cohort bookings
    Branch managers
    Review
  • 1 external training spend
    Finance
    Review

Manager action queue

Assigned
ActionOwnerDuePriority
Clear overdue compliance trainingBranch managers25 AugLow
Recruit two trainersRecruitment30 SepMedium
Refresh hygiene contentAcademy15 AugMedium

Escalations

Routed upward
Escalation — 96 overdue compliance coursesEscalated
Apo accounts for 41 of them
Watchlist — Supervisor academy laggingEscalated
Only 72% completion against an 85% target

Executive intelligence — what to do next

Executive summary

Auto-generated · demo

The academy runs 28 courses with 87% completion, but 96 compliance enrolments are overdue and Apo is the persistent laggard. Trainer capacity is now the binding constraint on the leadership pipeline.

75
Health score
Stable
75
Opportunity score
Stable
20
Risk score
Critical
93
Confidence
Strong

Key insights

  • Branches that block training time in the rota complete 18pp more courses.
  • Compliance courses carry the highest overdue rate.
  • Supervisor academy graduates fill 40% of internal promotions.

Business risks

Regulatory exposure
Overdue food hygiene training affects fresh and pharmacy areas.
Leadership pipeline
Low academy completion slows internal promotion.

Growth opportunities

Rostered training hours
Protected time lifts completion sharply.
Peer trainers
Certify branch supervisors as course facilitators.

Performance highlights

Active courses
28
Enrolments
864
Completion
87%
Overdue training
96

AI recommendations

Confidence weighted
Roster protected training time
One hour a fortnight per employee.
86%
Escalate Apo overdue training
Branch manager accountable weekly.
89%
Certify peer trainers
Expand delivery capacity without new hires.
77%

Forecast

Projected training record volume and coverage for the coming week.
MonTueWedThuFriSatSun

Recommended actions

  1. 1.Review training academy exceptions
  2. 2.Approve pending training record items
  3. 3.Publish training academy update