Retail_HQ
/Workforce Planning

Workforce Planning

Headcount demand modelling, budget and future capacity by site and season.

Approved headcount
1,322
Actual
1,284
Gap
38
Budget used
91%

Headcount plan vs actual

Current
DepartmentPlanActualGapPeak needBudget
Sales floor42441212468₦78M
Cashiering2952869342₦52M
Warehouse2302246252₦46M
Pharmacy101965104₦28M
Admin1351323135₦44M
Security8784396₦20M

Workforce Planning index

Sales floor60%
Cashiering67%
Warehouse74%
Pharmacy81%
Admin88%

Workforce plans

Model demand, budget and headcount scenarios · acting as HR Manager · click any row to open the record

ReferenceScenarioSiteQuarterCurrent headcountTarget headcountStatusRecord
WFP-1000Festive peak upliftWuse 2 SupermarketQ4 2026332366Under reviewView record →
WFP-1007Warehouse automationCentral WarehouseQ1 2027148132DraftView record →
Approved headcount
1,322
Actual
1,284
Gap
38
Budget used
91%
Weekly change
+2.4%vs last week
Plan coverage
91%+3pp

Operational workspace — what is happening

Workforce Planning status board

Live
Q1
40
Q2
57
Q3
74
Q4
91
Peak
108
Base
125

Headcount plan vs actual

Current
DepartmentPlanActualGapPeak needBudget
Sales floor42441212468₦78M
Cashiering2952869342₦52M
Warehouse2302246252₦46M
Pharmacy101965104₦28M
Admin1351323135₦44M
Security8784396₦20M

Workforce Planning activity feed

Live feed
  1. Q1 update08:15
    Workforce Planning record changed at Wuse 2
  2. Q2 update09:40
    Workforce Planning record changed at Gwarinpa
  3. Q3 update11:20
    Workforce Planning record changed at Apo
  4. Q4 update13:05
    Workforce Planning record changed at Warehouse
  5. Peak update15:35
    Workforce Planning record changed at Head Office

Workforce Planning work queue

6 in queue
Review q1 items
People Ops
Open
Review q2 items
People Ops
Open
Review q3 items
People Ops
Open
Review q4 items
People Ops
Open
Review peak items
People Ops
Open
Review base items
People Ops
Open

Analytics workspace — why is it happening

Workforce Planning trend — last 7 days

Last 7 days
MonTueWedThuFriSatSun

Workforce Planning mix

Q130%
Q224%
Q318%
Q412%
Peak9%
Base7%

Workforce Planning by site

Wuse 2GwarinpaApoWarehouseHead OfficeFleet

Workforce Planning ranking

Ranked
#1
Sales floor
60%
#2
Cashiering
67%
#3
Warehouse
74%
#4
Pharmacy
81%
#5
Admin
88%

Workforce Planning heatmap — site × period

Heat map
Q1Q2Q3Q4PeakBase
Wuse 2
90%
97%
50%
92%
95%
64%
Gwarinpa
71%
72%
40%
79%
40%
87%
Apo
67%
97%
70%
64%
43%
83%
Warehouse
52%
99%
79%
70%
52%
53%
Head Office
85%
58%
67%
97%
58%
83%

Workforce Planning scorecard

Multi-factor
Q1Q2Q3Q4PeakBase

Management workspace — exceptions & approvals

Exception centre

3 open
Q1 exceptionPeople Ops
Workforce Planning threshold exceeded at Apo
Q2 gapPeople Ops
Workforce Planning coverage below target at Gwarinpa
Q3 backlogPeople Ops
Outstanding plan items require review

Pending approvals

Awaiting sign-off
  • Approve plan changes
    HR Manager
    Review
  • Sign off monthly position
    Head of HR
    Review
  • Release exports
    People Ops
    Review

Manager action queue

Assigned
ActionOwnerDuePriority
Close workforce planning exceptionsHR Manager20 AugLow
Publish workforce planning updatePeople Ops31 AugMedium
Review plan thresholdsHead of HR15 SepMedium

Escalations

Routed upward
Escalation — Q1 exceptionEscalated
Workforce Planning threshold exceeded at Apo
Watchlist — Q2 gapEscalated
Workforce Planning coverage below target at Gwarinpa

Executive intelligence — what to do next

Executive summary

Auto-generated · demo

Planned headcount is 1,322 against 1,284 actual. Festive peak needs a further 122 temporary staff, and the plan currently has no funded pipeline for them.

75
Health score
Stable
84
Opportunity score
Strong
45
Risk score
Watch
84
Confidence
Strong

Key insights

  • Workforce Planning performance is strongest at Wuse 2 and head office.
  • Apo drives the majority of workforce planning exceptions.
  • Month-on-month workforce planning trend is improving slightly.

Business risks

Workforce Planning exposure
Unresolved plan items concentrate at Apo and Gwarinpa.
Manager capacity
Workforce Planning follow-up competes with daily trading duties.

Growth opportunities

Standardisation
A single workforce planning standard across sites removes variance.
Automation
Automating plan checks frees HR time for higher-value work.

Performance highlights

Approved headcount
1,322
Actual
1,284
Gap
38
Budget used
91%

AI recommendations

Confidence weighted
Standardise workforce planning process
Apply the Wuse 2 model group-wide.
85%
Escalate Apo workforce planning gaps
Weekly review with the branch manager.
88%
Automate plan alerts
Threshold-based notifications to owners.
78%

Forecast

Projected plan volume and coverage for the coming week.
MonTueWedThuFriSatSun

Recommended actions

  1. 1.Review workforce planning exceptions
  2. 2.Approve pending plan items
  3. 3.Publish workforce planning update